Acceptable Use Policy


Every person who uses the Services and / or the Website, as defined in the 4Cloud Terms and Conditions of Service (“Service Terms”) is required to comply with the terms of this Acceptable Use Policy (“AUP”).

Throughout the AUP, all capitalized terms have the meaning defined in the Service Terms. For additional clarity:

·         “I”, “me”, “you”, “your” and “yours” refer to you but also to persons that you authorize to use the Service or act as your agent with regard to the Service; and

·         “us”, “we”, “our” or “ourselves” means 4Cloud.

If you do not agree to be bound by this AUP, as amended from time to time, you must immediately stop using the Services and / or Website and notify 4Cloud that you are cancelling the Services pursuant to the Service Terms and any applicable Service Agreements.



When using the Services and / or Website you are prohibited from assisting others, using, enabling, facilitating, or permitting the use of any Services and / or Website for:

a)      uses or purposes contrary to applicable laws and regulations;


b)      any illegal or criminal purpose including but not limited to acts relating to: harassment/stalking, child pornography, obscenity, uttering threats, communicating hatred, fraud, hacking or unauthorized use of a computer and mischief relating to data;


c)      uses that give rise to civil liability or that violate the rights of 4Cloud or any third party, including, but not limited to violations of rights relating to: copyright infringement, trademark infringement, patent infringement, misappropriation of trade secrets and defamation;


d)      invading, breaching or undermining the privacy of Service users and / or Internet users;


e)      using harassing or abusive language or actions, whether verbal, written or otherwise, with: our employees, suppliers, agents, representatives and any users or groups;


f)       restricting or inhibiting any other users from using or enjoying the Services;


g)      impersonating other subscribers of ours and engaging in fraudulent activities, including but not limited to, forging anyone’s digital or manual signature;


h)      reproducing, distributing, selling, reselling or otherwise exploiting the Services or content we provide or which you obtain through the Services for any commercial purposes without our express written consent;


i)       copying, distributing, sub-licensing or otherwise making available any Software or content we provide or make available to you or which you obtain through the Services, except as authorized by us;


j)       transmitting content including, without limitation, unsolicited messages (i.e. Spam) that, in our sole judgment, causes interference with, or disruption of, 4Cloud’s Services or the use or enjoyment of the Services by other users, whether intentional or unintentional;


k)      interfering or attempting to interfere with computer networking or telecommunications systems and/or service to or from any Internet user, host, server or network, including but not limited to compromising the security of, or tampering with, system resources or accounts, denial of service attacks, overloading a service, improper seizure and abuse of operator privileges ("hacking") or attempting to "crash" a host, disrupting sessions of other Internet users or consuming excessive amounts of central processing unit time, memory or disk space;


l)       transmitting, posting, publishing, disseminating, receiving, retrieving, storing or otherwise reproducing, distributing or providing access to any files, programs or information (including, without limitations, guessing programs, cracking tools or network probing tools) designed to assist users in compromising the security of the Services.


m)   transmitting, posting, publishing, disseminating, receiving, retrieving, storing or otherwise reproducing, distributing or providing access to any files, programs or information that is harmful or disruptive (including, without limitations, viruses, "cancelbots", "trojan horses" and "worms") even if the purpose is to test or analyze a host’s security mechanisms;


n)      attempting to receive any Services without paying the applicable Fees;


o)      modifying, disassembling or reverse-engineering the Services; and


p)      changing any Identifier issued by 4Cloud without 4Cloud’s consent or otherwise forging or manipulating Identifiers for a malicious or improper purpose or to disguise the origin of any content transmitted through the Services.




How does 4Cloud respond to violations of the AUP?

In accordance with the Service Terms, 4Cloud can restrict, block, suspend, disconnect or terminate any Services, or the Agreement for cause if the AUP is violated. 4Cloud may also take any other measures that are necessary to address a violation of the AUP to the maximum extent permitted by law including, without limitation, temporary or permanent removal of content, cancellation of newsgroup posts and/or filtering of Internet transmissions.

4Cloud will assess the circumstances giving rise to the breach before making a determination.


Will 4Cloud change the AUP?

We may at any time and from time to time amend this AUP by posting notice of the amended AUP to the Website. The changes shall be effective as of the date that the Policies are posted to the Website.


What laws apply to the AUP?

The AUP is governed exclusively by and construed in accordance with the laws of the province or territory in which your billing address is located, but if your billing address is outside of Canada, the Agreement is governed exclusively by the laws of the province Alberta and the applicable federal laws of Canada.


Where should complaints relating to breaches of the AUP be directed?

Please direct any complaints relating to violations of this AUP by email to [specify] or by phone at [specify].


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